Having trouble? Fill out the form below and we'll get back to you. For billing issues, you can also manage your subscription from your account page.
Common Questions
Try signing out and back in — your session may be stale. If the issue persists after that, submit a support request below with your order email.
Go to your Account page → Homelab Pass → Manage Subscription. You can cancel anytime and retain access until the end of the billing period.
Try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R). Make sure you're logged in — the course requires an account. If it's still broken, let us know your browser and OS in a support request.
Check your spam folder first. If it's not there, sign in and you'll be prompted to resend it (there's a 60-second cooldown between sends). Still nothing? Submit a request below.
Contact Support
We typically respond within 24 hours on business days.
✓ Message received — we'll get back to you within 24 hours.